Pike Area Transit System

Pike Area Transit System (PATS) serves the entire area of Pike County. This program is an on-demand system, and we currently have a total of six (6) vans, five (5) of which are lift-equipped vehicles.  Because PATS has wheelchair lift vehicles available, it is a welcomed convenience for people with disabilities that restrict mobility and senior citizens. 

Our fleet of vehicles transport individuals to daily appointments, to shop, buy groceries or just visit with friends and neighbors.  We provide transportation for many citizens to kidney dialysis, physical therapy, and cancer treatments.  PATS makes every effort to serve the needs of all citizens of Pike County. 

View our Brochure.

Mission Statement

Our mission here at P.A.T.S is to provide safe, courteous, professional, and friendly services for all residents of Pike County. Our goal is to deliver efficient and respectful services.

Office Hours

8:00 a.m. to 5:00 p.m.

Hours of Scheduling

Monday through Friday – 8:00 a.m. to 3:00 p.m.

On the Road Hours

5:00 a.m. to 5:00 p.m.

Fares

Between 0-9 miles (one-way) $2.00
Between 10-20 miles (one-way) $3.00
Between 21-30 miles (one-way) $4.00
Trips over 30 miles will be negotiated by the planner.
Any additional stops will be $1.00.

No charge for children under 10 years of age.
Monthly passes are available for $70 or $60 for Seniors 60+.

FARES DUE WHEN PASSENGER BOARDS PATS VEHICLE. 
CASH ONLY.

How to Schedule a Ride

1. Please provide at least 24 hours’ notice by booking your trip before 3:00 p.m. on the business day prior to your trip.
2. Call (334) 674-2451
3. To help us schedule your ride efficiently, please have the following information ready for our dispatcher:
a. Personal Details: Your full name and a reliable phone number
b. Pick-Up Information: Your physical address and any specific directions to help our driver find you
c. Trip Details: The date and requested time of your transport
d. Destination: Your destination name and full address
e. Route Request: Any additional stops required during your trip
f. Special Requirements: Please let us know if you require an ADA lift or any other specialized assistance.

All passengers from health care facilities, nursing homes and assisted living residences are required to be accompanied by an assistant.  There is no charge for the assistant, with regular charges for the passenger. More information on the Pike Area Transit Assistance Policy can be found here.

Passenger Information 

Although PATS prides itself on reliability and punctuality, there are unavoidable variances in schedules at times.  Therefore, please be prepared for pick up 30 minutes prior to scheduled pick-up time or for a 30 minute delay in pick-up.

Drivers are allowed to wait three to five minutes only.  If the van must wait for five minutes, it will leave without you and this will count as a “No Show”.  Please be prompt so the driver will be able to pick up the next passenger on time.

Cancellation & No-Show Policy

If you need to cancel your ride, please notify us at least one hour before your scheduled pickup. Failure to cancel in advance will result in a “No Show.” To ensure fair access to our services for all passengers, three No Shows within a 30-day period may lead to a 14-day suspension of riding privileges.