Mission Statement

The primary goal of PATS is to provide high quality, cost-effective transportation services to all residents of Pike County, utilizing safe, courteous and responsible personnel.

About Us

We at PATS are very proud to serve our residents of Pike County.  We currently have a total of six (6) vans.  Five (5) of which are lift-equipped vehicles.  Because PATS has wheelchair lift vehicles available, it is a welcomed convenience for people with disabilities that restrict mobility and senior citizens.

Our fleet of vehicles transport individuals to daily appointments, to shop, buy groceries or just visit with friends and neighbors.  We provide transportation for many citizens to kidney dialysis, physical therapy, and cancer treatments.  PATS makes every effort to serve the needs of all citizens of Pike county.  We at PATS are very proud of our service to the Pike County Community.

Keeping in Touch

In order for PATS to serve the community better, we are constantly expanding and improving our services.  The public is always invited to inquire about any of our new services or changes to any of our regular routes.

We are here to serve the public, and no question is too big or too small to handle.  We welcome all questions and suggestions.

Call us from 8:00 AM to 3:00 PM to schedule an appointment

Troy area: 334-674-2451

Outside area: 888-PIKE-VAN

All passengers from health care facilities, nursing homes and assisted living residences are required to be accompanied by an assistant.  There is no charge for the assistant, with regular charges for the passenger.

Hours of Scheduling

Monday through Friday – 8:00 a.m. to 3:00 p.m.

Office Hours

8:00 a.m. to 5:00 p.m.

You must call 24 hours in advance to schedule your appointment.  Please call if you must cancel.  You will be charged if you do not cancel.  Untimely cancellations are also subject to a “No Show” fee.  “No Shows” will be charged one-half of the regular fare.

Although PATS prides itself on reliability and punctuality, there are unavoidable variances in schedules at times.  Therefore, please be prepared for pick up 30 minutes prior to scheduled pick-up time or for a 30 minute delay in pick-up.

Drivers are allowed to wait three to five minutes only.  If the van must wait for five minutes, it will leave without you and this will count as a “No Show”.  Please be prompt so the driver will be able to pick up the next passenger on time.

Fares

Between 0-9 miles (one-way) $2.00
Between 10-20 miles (one-way) $3.00
Between 21-30 miles (one-way) $4.00
Trips over 30 miles will be negotiated by the planner.  Any additional stops will be $1.00.
FARES DUE WHEN PASSENGER BOARDS PATS VEHICLE.  PLEASE HAVE CORRECT CHANGE.

Contact

Donta Frazier, Director

Address: 113 Segars Street

Mail: P.O. Box 549
Troy, AL  36081

Phone: (334) 674-2466

Click HERE to email the Public Transportation Department